About ParkingHero

Private parking has become an industry built on confusion. We exist to even things up: clear guidance, honest advice and practical help for drivers facing unfair charges.

Our mission

Every year, millions of parking charge notices are issued on private land in the UK. Many are perfectly valid. Many are not — issued despite unclear signage, broken machines, keying errors or grace periods that were never honoured.

ParkingHero helps drivers tell the difference. We explain the rules in plain English, show you what evidence matters and, when you want us to, we build and submit the appeal for you.

We're a small, independent team of specialists supported by a community of hundreds of drivers who have been through it themselves.

Parking Charge Services

Meet our team

We're a small, passionate team working to make parking advice clear, honest and accessible.

Jay

Founder

Jay founded ParkingHero to help motorists challenge unfair parking charges, combining research, advocacy and a passion for making complex information accessible.

Julie

Community Admin

Julie brings a strong focus on the legal side of private parking cases, with a particular interest in CCJs and set-aside applications. She helps motorists understand their options when cases have progressed to court, including situations where notices were missed or sent to an old address.

Active within the wider parking community, Julie is passionate about helping motorists navigate the legal process and challenge unfair parking charges.

Bradley

Parking Law Expert

Bradley brings over six years of experience within the private parking industry, giving him valuable insight into parking appeals, operator practices and the processes used across the sector.

He has a particular interest in the Equality Act and its application to private parking, and is passionate about using his industry knowledge to help motorists understand their rights and challenge unfair parking charges.

Join Our Community

Connect with other drivers, share experiences and get peer support in our friendly Facebook group.

Join the Facebook Group