ParkingHero

Debt Recovery Help

Received a debt recovery letter about a private parking charge? Upload the letter and tell us a little about your case. We'll review what you've received and help you understand your options.

1. Your details
2. About your case

Type to search, or enter “I'm not sure”.

3. Upload your documents

Accepted formats: PDF, JPG, JPEG and PNG. Up to 10MB per file.

Upload clear photographs, scans or a PDF of every page of the latest letter you've received.

You can also upload your original parking charge, previous letters, appeals or any other documents you think may be relevant.

4. Tell us what happened

Briefly tell us what happened and anything you think may be relevant. Don't worry about repeating information contained in the letters you've uploaded.

Your information is secure and will only be used to review your case and communicate with you.

What happens next?

Once we receive your submission and documents, we'll review the information you've provided and identify what stage your case has reached. If we're able to assist, we'll contact you and explain the next steps.

Submitting your case does not guarantee that ParkingHero will be able to take it on.