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POPLA Appeal Help

If your initial appeal has been rejected by a BPA parking operator, you may be able to escalate your case to POPLA. Send us the details of your case, the operator's rejection and your supporting evidence so we can review your options.

POPLA appeals are time-sensitive. Please provide the deadline shown in your rejection correspondence.

1. Your details

Full name *

Email address *

Phone number *

2. Parking charge details

Parking company *

PCN number *

Vehicle registration *

Date of parking event

Optional if you don't know it.

3. Your original appeal

When did you submit your original appeal? *

When was your appeal rejected? *

POPLA verification code *

This is normally a 10-digit verification code provided in the parking operator's rejection letter or email.

POPLA deadline *

Enter the deadline shown in your rejection correspondence.

4. Upload your documents

Accepted formats: PDF, JPG, JPEG, PNG, DOC and DOCX. Up to 10MB per file.

Original Parking Charge Notice *

Upload the original Parking Charge Notice, Notice to Keeper or other initial parking charge correspondence.

Choose filesor drag and drop them here

Original Appeal Submitted to the Parking Operator *

Upload a copy, screenshot or document showing the appeal you originally submitted to the parking operator.

Choose filesor drag and drop them here

Operator Rejection Letter or Email *

Upload the rejection correspondence received from the parking operator. This should contain your POPLA verification code and the operator's reasons for rejecting your appeal.

Choose filesor drag and drop them here

Photographs or Signage (optional)

Upload any relevant photographs of the parking location, signs, entrance signs, payment machines, vehicle position or other relevant evidence.

Choose filesor drag and drop them here

Other Supporting Evidence (optional)

Upload any other evidence that may be relevant to your case — for example receipts, booking confirmations, payment evidence, appointment evidence, correspondence with the landowner, previous emails or other supporting documents.

Choose filesor drag and drop them here

5. Tell us what happenedTell us what happened *

Briefly explain why you received the parking charge, what you said in your original appeal, and anything you believe the parking operator has failed to consider.

Your information is secure and will only be used to review your case and communicate with you.

I confirm that I have read and agree to ParkingHero's Terms & Conditions and Privacy Policy.

What happens next?

Once we receive your submission and supporting documents, a ParkingHero expert will review the information provided. If we are able to assist with your case, we will contact you with any additional questions and explain the next steps.

Submitting your case does not guarantee that ParkingHero will be able to take it on.