Your Rights

Private parking companies rely on drivers not knowing the rules. Here's what the law and the codes of practice actually say.

POFA 2012

The Protection of Freedoms Act sets strict rules operators must follow to hold the registered keeper liable, including notice timings and required wording.

Consumer Rights Act 2015

Terms must be fair and transparent. Hidden, unclear or unreasonable parking terms can be challenged as unenforceable.

BPA & the Single Code of Practice

BPA Approved Operators work to the Private Parking Sector Single Code of Practice — clear signage, consideration and grace periods, and an independent appeal.

IPC & the IAS Appeals Route

IPC members also work to the Private Parking Sector Single Code of Practice, but independent appeals go to the IAS rather than POPLA.

Consideration & Grace Periods

The Single Code of Practice gives drivers time to read the terms and decide, plus extra time at the end of a qualifying stay — but the grace period does not apply everywhere.

Data Protection (GDPR)

Your DVLA keeper data can only be requested for reasonable cause and must be handled lawfully.

Not sure which rules apply to your ticket?

Send us the details and we'll tell you exactly which code of practice and legislation applies to your case.

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