ParkingHero

Parking Charge Help

Submit your parking charge and supporting documents for review by ParkingHero. We'll assess your case, explain your options and help you take the next steps.

Expert Case Review
£25 — No Win, No Fee
100% Confidential

Include the full letter, especially the charge details and any reference numbers. Photograph the front and back of the Parking Notification Letter so nothing is cut off.

If you received a physical ticket on your vehicle, photograph both sides if possible. Make sure the date, time, location and reference number are clearly readable.

Upload any additional ticket or notice you received. Include both sides and ensure all text and reference numbers are visible.

Upload any further ticket, reminder or enforcement notice. Make sure the full page is visible and all reference numbers can be read.

Upload any other relevant parking notice or document. Photograph the full page, front and back, so we can see every detail.

In your own words, briefly tell us what happened and why you think the charge is unfair.

Your information is secure and will only be used to review your case and communicate with you.

What happens next?

Once we've received your submission and supporting documents, a ParkingHero expert will review your case. If we're able to assist, we'll contact you with any additional questions and details of the next steps, including payment.