ParkingHero

Received a Letter Before Claim?

A Letter Before Claim means a parking company may be preparing to take court action. If you've received one, send us your documents and we'll review your case and explain your options.

Don't ignore it — check the deadline shown on your letter.

Letter Before Claim Help

What is a Letter Before Claim?

A Letter Before Claim is a formal letter sent before court proceedings may be started. It is more serious than a standard debt recovery letter, but receiving one does not mean you have lost your case or have a CCJ.

Important: Keep the letter and any previous correspondence you've received about the parking charge.

How ParkingHero Can Help

  1. 1

    Send us your case

    Upload the Letter Before Claim and your relevant parking documents.

  2. 2

    We review it

    We'll review the information and documents you've provided.

  3. 3

    We contact you

    We'll explain your options and let you know whether ParkingHero can assist further.

Submit Your Letter Before Claim

Send us the details below and upload the documents you've received.

Your details

For example, DCB Legal, BW Legal or Moorside Legal.

Upload your documents

Accepted formats: PDF, JPG, JPEG and PNG. Up to 10MB per file.

Upload the Letter Before Claim and any relevant parking charge letters or correspondence.

Upload any other documents you think may be relevant to your case.

Tell us what happened

Briefly tell us what happened and anything you think we should know.

Your information is secure and will only be used to review your case and communicate with you.

What happens next?

We'll review the information and documents you've provided and contact you about your case and the options available.

Submitting your case does not guarantee that ParkingHero will be able to assist.