APCOA Parking
Operates many airports, railway stations and hospital car parks.
Operator details
Trade body
BPA
Appeals service
POPLA
Typical charge
£60 to £100 depending on the site
Enforcement
ANPR cameras and barrier systems
Website
www.apcoa.co.uk
About APCOA Parking
APCOA Group is one of Europe's largest parking operators, with more than 50 years of experience in the parking industry. The company manages approximately 1.6 million parking spaces across more than 12,000 locations in 12 European countries.
Its operations cover a wide range of locations, including city centres, shopping centres, hotels, hospitals and airports. APCOA works with both private and public-sector property owners to manage parking facilities and related mobility services.
Because many of its sites are drop-off zones or barrier-controlled car parks, charges are often issued for short overstays or for stopping in a restricted area.
How APCOA operates
- Runs airport drop-off zones, station car parks and hospital sites.
- ANPR and barrier systems record entry and exit times.
- Pre-booked parking is matched against your registration.
- As a BPA member, rejected appeals can be escalated to POPLA.
- Hospital trusts can sometimes cancel charges at their discretion.
Common reasons they issue charges
- • Stopping in a drop-off zone for longer than the free period
- • Using a bus or taxi lane at an airport terminal
- • Overstaying a pre-booked airport parking slot
- • Failure to pay at a barrierless station car park
PCN process: what to expect
1. PCN Issued
A Parking Charge Notice is issued to the registered keeper, usually with a discounted amount for early payment.
2. Reminder Notices
If unpaid and unappealed, reminder letters follow and the discount is withdrawn.
3. Debt Recovery
The case may be passed to a debt recovery agent, who often add their own fees.
4. Legal Action
As a last step a County Court claim can be issued. It can still be defended on the merits.
We Can Help You Challenge an APCOA Parking Parking Charge
If you've received an APCOA Parking parking charge, you may have grounds to challenge it. We'll help you understand your options, identify relevant evidence and put together your appeal.
Let us handle your appealCommon issues reported
- A drop-off stop of only a minute or two over the free period
- Pre-booked bookings not matched to the vehicle registration
- Patients and visitors charged after unavoidable hospital delays
- Confusing signage in barrierless station car parks
- Payment app or terminal failures
Your rights
- POFA 2012
- Consumer Rights Act 2015
- BPA & the Single Code of Practice
- IPC & the IAS Appeals Route
- Consideration & Grace Periods
Top tips
- • Hospital car parks often waive charges for patients and visitors facing delays — always ask.
- • Keep airport drop-off timings: many charges are issued for a stop of only a minute or two over.
Other parking companies
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ParkingHero is an independent service and is not affiliated with, endorsed by or associated with APCOA Parking. APCOA Parking and its trade marks are the property of their respective owners and are used for identification purposes only.
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